Posts Tagged ‘Technology’

Disrupting Academia

Academia has become rather frustrating.  Out of control costs have been leading to spiraling students debts, exceeding the total US credit card debt.  Increasingly narrow and unreasonable criteria for tenure have led to people spending endless years in servitude.  The overall academic value proposition has been completely eroded for all but the administrative leadership and […]

The Fragility of Optimized Systems

Delta Air Lines designed and optimized a system to pack the seats on their flights and extract maximum revenue from passengers by charging for every element of an airline trip. The process is called revenue maximization. A senior Delta executive once told me, “We try to pull feathers until just before the goose honks.” Delta’s […]

Test Driving MOOCs

I have been researching Massive Open Online Courses (MOOCs), compiling best practices and other good ideas that I sought from a variety of colleagues.  I recently completed the first lessons of three courses on the best-known MOOC sites: Coursera course: “Chicken Behavior & Welfare” edX course: “Dinosaur Ecosystems” Udacity course: “Design of Everyday Things” All […]

Higher Education Bubble

The steadily escalating costs of a college education coupled with spiraling mountains of student debts cannot be sustained.  Universities are unwilling and unable to control costs, in large part due to the bloating of administrative and support functions (Rouse, 2016). A great example is the University of California System where, excluding the number of faculty […]

Thoughts on Teaching, Classrooms, and Computers

The purpose of teaching is to enable learning and, over time, mastery.  Classrooms and computers – smart boards, workstations, laptops, tablets, smart phones, etc. – are enablers of learning.  The most important enabler is student engagement.  This can be a challenge as ubiquitous digital devices often lead to significant student multi-tasking, much of it irrelevant […]

Autonomous Vehicles

Various pundits are projecting that by 2020 – just four years – the driving of cars and trucks will be completely automated.  Vehicle services, whether for consumers or businesses, will be readily available for very reasonable prices.  I will not need to own a personal vehicle and my business can dispense with its fleet of […]

Disruptive Service Innovations in Healthcare

A recent issue of The Economist provided an in-depth review of how high technology financial startups are poaching high-margin financial services from large banks.  The large banks are not standing still; they are often acquiring these startups once they prove viable.  This may keep them in the game, but high margins are being substantially eroded […]

Reflections on New York City

I am on the homestretch of being in New York City for three years, actually in the bleachers of Hoboken watching the game played by this remarkable city.  For over 400 years, it has been an innovation ecosystem embracing change, creativity, and diversity.  The only colony without a religious or political agenda, New York City […]

Patterns of Change

Invention or ideas lead to innovation and change, often championed by someone other than the originator – think of Carnegie, Morgan, Rockefeller and Vanderbilt.  The change agent builds an empire around the innovation, typically aspiring to monopolize the commercial value of the innovation.  The empire becomes exploitive of customers, employees, and the environment.  Eventually, the […]

Transformation as a Wicked Problem

In 1973, Horst Rittel and Melvin Webber published “Dilemmas in a General Theory of Planning” in the journal Policy Science (volume 4, pp. 155-169).  In this article, they characterized “wicked problems” as follows: —  There is no definitive formulation of a wicked problem —  Wicked problems have no stopping rule – there is always a […]

Levels of Change

Fundamental change is pervasive across every level of life.  In this post, I compare four levels and time scales of change including evolution (millions of years), history (thousands of years), industry (centuries), and technology (decades).  This comparison leads to a few overall observations about transformation and a few insights into how people think about fundamental […]

Back Online

This blog has been on hold for 18 months as I have transitioned from Atlanta to Hoboken, the sixth borough of New York City.  I retired from Georgia Institute of Technology and am now on the faculty of Stevens Institute of Technology.  I am still immersed in enterprise transformation, focused on healthcare delivery, higher education […]

One Journey to Engineering Systems

The organizers of the 3rd International Symposium on Engineering Systems asked me to provide a brief story of my journey to engineering systems — how I came to be at this Symposium on this June evening in Delft.   The idea is to stimulate your thinking and perhaps motivate you to share your stories during dinner […]

Technology-Driven Change

Change tends to be very difficult, but it does happen.  Technology is one of the key drivers of change.  Technologies enable new possibilities, such as typing this post on my iPad early Sunday morning, sipping coffee and listening to the rain. The iPad means that I can be productive any time, any place. This capability […]

So Who Are the Creators?

So, the game plan, according to me, is to create the future.  Who is on the team?  You might think, based on my last post, that the team is all engineers and scientists.  But, that is not how it has worked in the past. Regardless of the technology — steamboats to automobiles to computers — […]

Creating the Future

I am a student of history, particularly economic history.  Lately, I have been immersed in reading about technological innovation in the late 19th and early 20th centuries.  Transportation was transformed from stagecoaches and steamboats to railroads, automobiles and airplanes.  Electricity transformed communications from mail, telegraph and telephone to radio, television and now Internet. In the […]

Disrupting the Status Quo

A few months ago, a colleague asked me, “What if our big idea does not get approved by the powers at be?”  I said, “We will start an insurgency and just do it anyway.”  We are still waiting for approval, and may get it, but we are quickly progressing despite the lack of formal blessing.  […]

What Is or What If

Much of contemporary analytics focuses on tabulating and portraying characteristics of existing systems, whether they are for energy supply, health delivery or a wide range of other complex systems.  This type of analytics addresses “what is” or in many cases “what was.” This approach is backward looking, which makes a lot of sense if there […]

Replacing the Old Order

I recently read John Lynch’s Simon Bolivar: A Life (Yale University Press, 2006).  Bolivar played the central role in freeing six Latin American countries from Spanish colonialism.   The eventual domination of his armies and his subsequent nation building destroyed the old colonial order.  However, creating the new order was a much more daunting task than […]

A Tsunami of Talent

I am in Beijing and Shanghai for a few days.  The reason for my being in China is to chair the International Review Board at Tsinghua University where we are reviewing the Department of Industrial Engineering. The basic statistics are chilling.  In the U.S., 4% of undergraduates matriculate in engineering. Of those that graduate, 12% […]

Causes of Transformation in Academia

Our graduate seminar on “Transforming Academia” started this week. We focused on the roots of the modern university in the Middle Ages, Renaissance, and The Enlightenment. We debated the interpretation of developments in terms of transformational versus evolutionary changes. Also of central interest were the causes of change. The plague, printing press and paper all […]

Invention and Innovation

Invention is the creation of a new device or process.  Examples include computers, software products, chemical processes, junk foods, and kitchen gadgets.  Innovation is the introduction of change via something new.  Cable television and video rental stores were innovations, as were overnight mail and communication via fax and the Internet.  Each of these innovations took […]

People and Organizations

I have worked with well over 100 enterprises and several thousand executives and senior managers, often focused on initiatives that have the potential to fundamentally change their enterprises.  Somewhat simplistically, these initiatives depended on three ingredients – technology, people, and organizations.  Frequently these executives and managers commented that technology was the easy part.  People and […]

Change in Science, Technology, the Arts, and Humanities

How does change differ within various aspects of society?  Are differing changes somehow related?  C.P. Snow has argued that there is a chasm between the arts and humanities, and science and technology (Snow, 1965).  However, all of these endeavors are inevitably influenced by the times in which they are pursued. Consider the late 18th and […]

Types of Change

It is typical to think about change in terms of intentions and consequences.  We intend to exercise more or eat better to achieve the consequences of weight loss and improved fitness.  The President intends to move the country towards greater use of renewable energy sources to achieve the consequences of greater energy independence and decreased […]

Collaborative Networks

I am at the IEEE Workshop on the Future of Information at the National Academy of Engineering in Washington, DC.  The purpose of the workshop is to consider how engineers and scientists will access and use information in 2020, including what types and sources of information they will seek and find available. Yesterday was the […]

Transforming Academia

The transformation framework from the last post can be applied to thinking through the four scenarios for academia from the post before the last one.  Consider the Network U. scenario.  This scenario basically involves changing offerings across the instruction function and/or organization via process and technology changes.  Put simply, teaching would be quite different. All […]

Four Scenarios for Academia

What will the academic world be like in 25 years – 2035?  Thinking 25 years into the future is quite difficult, as is evidenced by thinking back to 1985 and imagining our current iPhones, Kindles, and pervasive social technology such as Facebook. Nevertheless, it is interesting – and potentially useful – to consider future scenarios.  […]

Transformation Archetypes — Part 4

A year ago, I bought an iPhone.  About six months ago, I switched from a PC to a Mac.  A few months ago, I began to use texting and now frequently rely on this means of communication.  Now, I am writing a blog.  My colleagues think that I have a chance of actually making it […]