Posts Tagged ‘Innovation’

Making History

I recently encountered an amazing app and I am dumbfounded as to how it works.  It is called My History. You can watch any sporting event from the past, for example, the Colts-Jets Super Bowl of 1969. If you watch with the My History app, the Jets do not necessarily win. Their upset quest is […]

Robber Barons

Unregulated capitalism developed a strategy in the 19th century, if not earlier, of the big players putting the small players out of business, either by acquiring them or cutting prices below which the smaller players could not survive. Vanderbilt, Rockefeller, and Carnegie excelled at this, often financed by JP Morgan. Once the small, possible innovators, […]

Social Distancing

We are trying our best to physically distance ourselves from risks of the coronavirus.  Along with washing hands and not touching your face, this practice seems to make much sense.  Everyone I know seems to be doing these things.  However, the phrase “social distancing” got me thinking. Most of us have been social distancing for […]

Five Great Service Providers

It is really wonderful to experience great service.  In this post, I highlight five companies that epitomize my criteria for great services.  One is 170 years old, another 98 years old, another 75 years old, and the others 39 and 32 years old.  Several much younger companies, with whom I interact, do not make my […]

Think Differently, Play Together

Over the past couple of decades, I have invested my energies in understanding complex enterprises in terms of the multiple levels of phenomena that underlie corporations, cities, countries, and even climate.  These levels include people, processes, organizations, and society, all of which both enable and constrain each other.  Ignoring any of these levels risks devising […]

When Cash Cows Cave

In my last post, I noted how Kodak, Motorola, and Xerox delayed introducing new market offerings in order to avoid cannibalizing their existing offerings – film, analog cell phones, and paper copiers.  They wanted to milk their cash cows as long as possible. Now these companies are shadows of their former selves.  Their cash cows […]

Business as Usual

All enterprises face a fundamental tradeoff.  Do you invest in getting better and better at the products and services you already offer?  Or, do you invest in creating innovative new products and services?  The obvious answer would seem to be some mix of both. However, getting the mix right is rather difficult.  This difficulty is […]

Invention and Innovation

Invention is the creation of a new device or process.  Examples include computers, software products, chemical processes, junk foods, and kitchen gadgets.  Innovation is the introduction of change via something new.  Cable television and video rental stores were innovations, as were overnight mail and communication via fax and the Internet.  Each of these innovations took […]