Archive for the ‘Challenges’ Category

The Fragility of Optimized Systems

Delta Air Lines designed and optimized a system to pack the seats on their flights and extract maximum revenue from passengers by charging for every element of an airline trip. The process is called revenue maximization. A senior Delta executive once told me, “We try to pull feathers until just before the goose honks.” Delta’s […]

Beyond the Affordable Care Act

What are we trying to do by rethinking the ACA?  Perhaps we are seeking an ideologically acceptable ACA, one that the Republicans get credit for rather than the Democrats.   On the other hand, is insurance coverage really the ultimate goal?  I don’t think so.  We want a healthy and educated population that is competitive in […]

Professional Relationships

The wonders of the Internet and social media seem to have radically changed the nature of relationships.  This is perhaps most apparent in personal relationships where email, texting, Facebook, Twitter, and other offerings provide constant updates on what a vast network of family and friends are doing and thinking at the moment.  Many people spend […]

Why You Hate Your Airline

The October issue of Consumer Reports outlines “Secrets to Stress-Free Flying.”  This 14-page article provides an interesting history of the airline industry, including the forces that drove your once loved airline to become an object of intense scorn and hatred for most passengers. Over recent years, the airlines have refined their strategy for making record […]

The Disruption of Autonomous Vehicles

Many pundits argue that driverless cars will soon be here.  You can argue with the timelines they articulate, but it is difficult to disagree with the distinct possibility of the technology eventually maturing and becoming an increasing portion of the vehicles on the road.  This technology will be truly disruptive. There will be the benefits […]

Clock Speed in Academia

An industry executive that chaired an advisory board at a major research university once commented to me that academia’s unit of time is the semester.  “When a faculty member says he will get back to me right away, he means by the end of the semester.” We measure performance of computers in cycles per second, […]

Student Debt and Jobs

The August 2016 issue of Consumer Reports summarizes a much longer report from revealnews.org on student debt.  Their headline is 42 million people owe $1.3 trillion.  Their survey found that “45% of the people with student loan debt said that college was not worth the cost.  Of those who said college wasn’t worth the money, […]

The Allure of Quests

I really enjoy stories, and particularly movies, where an older man and younger woman are on a quest – perhaps to solve a mystery, right a wrong, or flee an evil force.  They are thrown together and their shared aspirations drive them closer as they work together to pursue their quest.  They learn from each […]

Thoughts on Teaching, Classrooms, and Computers

The purpose of teaching is to enable learning and, over time, mastery.  Classrooms and computers – smart boards, workstations, laptops, tablets, smart phones, etc. – are enablers of learning.  The most important enabler is student engagement.  This can be a challenge as ubiquitous digital devices often lead to significant student multi-tasking, much of it irrelevant […]

Autonomous Vehicles

Various pundits are projecting that by 2020 – just four years – the driving of cars and trucks will be completely automated.  Vehicle services, whether for consumers or businesses, will be readily available for very reasonable prices.  I will not need to own a personal vehicle and my business can dispense with its fleet of […]