Archive for the ‘Innovation’ Category

Higher-Order Consequences

The first-order consequence of driverless cars, when fully deployed and successful, is that humans will no longer drive cars.  That’s the whole idea.  Cars will be without drivers.  The many Uber rides that I take won’t change that much, except there will be no human driver. There are higher-order consequences of driverless cars being fully […]

Convincing the World to Support Your Ideas

Government agencies, private sector companies, and philanthropic foundations have billions of dollars to support your ideas, ranging from research projects to community development initiatives.  How can you gain access to these resources? Millions of people are asking this question.  So, there are lots of competitors and your overall chances of success are quite small.  You […]

Test Driving MOOCs

I have been researching Massive Open Online Courses (MOOCs), compiling best practices and other good ideas that I sought from a variety of colleagues.  I recently completed the first lessons of three courses on the best-known MOOC sites: Coursera course: “Chicken Behavior & Welfare” edX course: “Dinosaur Ecosystems” Udacity course: “Design of Everyday Things” All […]

Professional Relationships

The wonders of the Internet and social media seem to have radically changed the nature of relationships.  This is perhaps most apparent in personal relationships where email, texting, Facebook, Twitter, and other offerings provide constant updates on what a vast network of family and friends are doing and thinking at the moment.  Many people spend […]

The Disruption of Autonomous Vehicles

Many pundits argue that driverless cars will soon be here.  You can argue with the timelines they articulate, but it is difficult to disagree with the distinct possibility of the technology eventually maturing and becoming an increasing portion of the vehicles on the road.  This technology will be truly disruptive. There will be the benefits […]

Autonomous Vehicles

Various pundits are projecting that by 2020 – just four years – the driving of cars and trucks will be completely automated.  Vehicle services, whether for consumers or businesses, will be readily available for very reasonable prices.  I will not need to own a personal vehicle and my business can dispense with its fleet of […]

NFL Rules

Confidential sources have indicated that the NFL is considering some sweeping rule changes, all with a goal of increasing the entertainment value of the former sport.  Unnamed executives indicated that, “Our goal is for fans to have fun, to go home with memories of exciting games when their team miraculously won despite the odds against […]

Disruptive Service Innovations in Healthcare

A recent issue of The Economist provided an in-depth review of how high technology financial startups are poaching high-margin financial services from large banks.  The large banks are not standing still; they are often acquiring these startups once they prove viable.  This may keep them in the game, but high margins are being substantially eroded […]

Reflections on New York City

I am on the homestretch of being in New York City for three years, actually in the bleachers of Hoboken watching the game played by this remarkable city.  For over 400 years, it has been an innovation ecosystem embracing change, creativity, and diversity.  The only colony without a religious or political agenda, New York City […]

New and Improved Frequent Flyer Programs

The airlines have long recognized the inherent liabilities of their frequent flyer programs.  There is – or was – an enormous legacy of free flights waiting to be redeemed by frequent travelers who planned to take their families on vacations or use their nest egg of points for retirement travel.  The airlines, however, are working […]

Latest Airline Tag Line

New York — In reaction to a flurry of consumer complaints about major airlines’ new “zero fare” model, one airline has unveiled a new marketing pitch, with the following tag line. “We don’t need you — take the bus!” Responding to pundits’ criticisms of this being ridiculously “over the top,” an airline spokesperson responded, “We […]

Plucking Geese

Over the past two years, I have become a frequent train traveler between New York and mostly Washington, but also Albany and Boston.  The Acela is more expensive than flying but much more convenient and usually on time. The other Amtrak trains provide much poorer service. Delays are frequent; an hour or more is not […]

What Might Happen

Various pundits in sundry domains attempt to predict what will happen.   In domains such as climate change, urban systems, and national politics, which are laced with human and social phenomena, such predictions are folly.  There are far too many possible ways in which individuals and social groups can behave in response to evolving events, whether […]

Transformation as a Wicked Problem

In 1973, Horst Rittel and Melvin Webber published “Dilemmas in a General Theory of Planning” in the journal Policy Science (volume 4, pp. 155-169).  In this article, they characterized “wicked problems” as follows: —  There is no definitive formulation of a wicked problem —  Wicked problems have no stopping rule – there is always a […]

Levels of Change

Fundamental change is pervasive across every level of life.  In this post, I compare four levels and time scales of change including evolution (millions of years), history (thousands of years), industry (centuries), and technology (decades).  This comparison leads to a few overall observations about transformation and a few insights into how people think about fundamental […]

Technology-Driven Change

Change tends to be very difficult, but it does happen.  Technology is one of the key drivers of change.  Technologies enable new possibilities, such as typing this post on my iPad early Sunday morning, sipping coffee and listening to the rain. The iPad means that I can be productive any time, any place. This capability […]

So Who Are the Creators?

So, the game plan, according to me, is to create the future.  Who is on the team?  You might think, based on my last post, that the team is all engineers and scientists.  But, that is not how it has worked in the past. Regardless of the technology — steamboats to automobiles to computers — […]

Creating the Future

I am a student of history, particularly economic history.  Lately, I have been immersed in reading about technological innovation in the late 19th and early 20th centuries.  Transportation was transformed from stagecoaches and steamboats to railroads, automobiles and airplanes.  Electricity transformed communications from mail, telegraph and telephone to radio, television and now Internet. In the […]

The Toughest Problem

Over the past two decades, I have often asked executives about their toughest problem.  Not surprisingly, they use many different words to answer this question.  However, there is quite a consensus around, “Running the enterprise I have while trying to create the enterprise I want.” Keeping the existing enterprise running tends to be a very […]

Replacing the Old Order

I recently read John Lynch’s Simon Bolivar: A Life (Yale University Press, 2006).  Bolivar played the central role in freeing six Latin American countries from Spanish colonialism.   The eventual domination of his armies and his subsequent nation building destroyed the old colonial order.  However, creating the new order was a much more daunting task than […]

Transforming Colombia

I gave a keynote lecture on “Enterprise Transformation” at the Logistics International Congress last Wednesday in Bogota, Colombia.  I also listened to several other talks from government officials in various ministries, as well as a few academics.  I spent quite a bit of time talking with a wide range of people.  Overall, I learned much […]

Invention and Innovation

Invention is the creation of a new device or process.  Examples include computers, software products, chemical processes, junk foods, and kitchen gadgets.  Innovation is the introduction of change via something new.  Cable television and video rental stores were innovations, as were overnight mail and communication via fax and the Internet.  Each of these innovations took […]