Archive for the ‘Archetypes’ Category

Cultures of Compliance

I have encountered many organizations, mainly in government and academia, where compliance with policies, procedures, and norms became the primary organizational objective. Producing useful outcomes became secondary, almost a nuisance because production took resources away from compliance. This becomes an almost insurmountable problem when the organization is laced with administrative incompetence. Perhaps well-intended but fundamentally […]

The Allure of Quests

I really enjoy stories, and particularly movies, where an older man and younger woman are on a quest – perhaps to solve a mystery, right a wrong, or flee an evil force.  They are thrown together and their shared aspirations drive them closer as they work together to pursue their quest.  They learn from each […]

A Student’s Questions

One of the PhD students in the School of Systems and Enterprises asked me a few questions after reading my March 15th blog post on “Thoughts on Teaching, Classrooms, and Computers.” She wanted to know what I would do if I was now a PhD student. Before getting to her specific questions, I need to […]

The Quartet

In “The Quartet: Orchestrating the Second American Revolution, 1783-1789,” Joseph J. Ellis chronicles the planning, drafting, and ratification of the US Constitution and Bill of Rights in 1789.  The title refers to George Washington, Alexander Hamilton, John Jay and James Madison.  These four men, with support from Robert Morris, Gouverneur Morris and Thomas Jefferson, led […]

The Big Short

Just watched this movie this week, after having read many of the books published on the Great Recession, as well as having served on a National Academy study committee of what happened.  During this study, I had a chance to chat with the second most senior executive at one of the major banks involved, one […]

Leading a University Research Center

University research centers are delicate organizational systems.  They bring together faculty, research staff, and graduate students for several reasons.   Centers are often formed as a result of a large NIH or NSF grant or because of a large gift or grant from industry or wealthy alumni.  So, there is money on the table and researchers […]

Pundits’ Performance

There is a wealth of self-proclaimed pundits providing pronouncements on sports, politics, the economy, and so on.  There seem to be unlimited numbers of Democrat and Republican strategists.  Some are wizened pros that have been through many campaigns, some successful and some less so.  Many are quite young.  Despite having seemingly no credentials, they are […]

Major Airlines Announce Zero Fares

New York — Major US airlines announced today a new pricing model for air travel. Zero airfares. Free. The airlines have decided to unbundle all aspects of air travel. Customers will only pay for the services they desire. If they avoid all services, they will fly for free. The airline CEOs as a group issued […]

Patterns of Change

Invention or ideas lead to innovation and change, often championed by someone other than the originator – think of Carnegie, Morgan, Rockefeller and Vanderbilt.  The change agent builds an empire around the innovation, typically aspiring to monopolize the commercial value of the innovation.  The empire becomes exploitive of customers, employees, and the environment.  Eventually, the […]

How Great Companies Transform — Then Fizzle

From many years in Atlanta, I have known many UPS executives, including CEO Mike Eskew who led the transformation of UPS from a package delivery company to a global supply chain services company.  I use a case study of this transformation in my classes and workshops on enterprise transformation.  It is one of my favorite […]